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TWI Program: Job Relations (JR) Training (PowerPoint PPTX Slide Deck)
PowerPoint (PPTX) + Zip archive file (ZIP) 97 Slides
BENEFITS OF THIS POWERPOINT DOCUMENT
- Provides a holistic framework based on the TWI Job Relations methodology for training supervisors to evaluate, handle and prevent people problems in the workplace.
- Provides a complete training package that includes training slides, JR pocket card and a case study.
- Provides credible materials that are closely based on the original training manuals developed by the TWI Service (United States Department of War).
EMPLOYEE TRAINING PPT DESCRIPTION
The Training Within Industry (TWI) Job Relations (JR) program teaches supervisors how to evaluate and take proper actions to handle and to prevent people problems. This skill in leading helps the supervisor to improve his ability in working with people.
There are basic principles that, when applied day in and day out, will tend to keep relations smooth and prevent problems from arising. By pointing out the ways that problems do arise one can readily see that preventive action can be taken. This applies particularly in anticipating changes that may not be readily accepted and in sensing changes in output, attitudes, and relationships. However, when problems do arise, there is an organized procedure to handle such problems that helps get better results from the action we take. TWI Job Relations teaches supervisors the four steps for effective leadership.
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This TWI Job Relations (JR) PPT training package includes:
1. TWI Introduction and Job Relations Slides (PowerPoint format)
2. Job Relations Problem Solving Sheet (Word Format)
3. Job Relations Case Study (Word format)
4. Job Relations Sample Problem Sheet (Word format)
5. Job Relations Questions for Supervisor (for Trainer Use Only)
6. Printing Guidelines for JR Pocket Card
7. Job Relations Poster (PDF format, in color and monochrome, printable in A3 size)
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LEARNING OBJECTIVES
1. Understand the importance and benefits of Job Relations.
2. Define the foundations for good relations.
3. Explain how to improve Job Relations based on the 4-Step method for JR.
4. Define the approach to get feelings and opinions.
CONTENTS
1. Understanding Supervisory Responsibility and the Individual
2. Foundations for Good Relations
3. The "Joe Smith" Problem (case study)
4. The Four Step Method for Job Relations
5. The importance of Getting the Facts
6. The importance of Weigh and Decide
7. The importance of Take Action
8. The importance of Check Results
9. Practice Demonstrations on each of the four steps
10. How to Get Feelings & Opinions
11. How to See Problems Coming
12. Summary and Closing
The TWI Job Relations program emphasizes the importance of supervisors understanding their responsibility and the individual needs of their team members. It provides practical demonstrations on each of the four steps to ensure supervisors can effectively manage and resolve workplace issues.
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MARCUS OVERVIEW
This synopsis was written by Marcus [?] based on the analysis of the full 97-slide presentation.
Executive Summary
The TWI Program: Job Relations (JR) Training presentation is a comprehensive resource designed to enhance supervisory skills in managing employee relations effectively. Developed by an experienced TWI Master Trainer, this training equips leaders with a structured 4-step method for improving job relations, resolving conflicts, and fostering a positive workplace culture. By implementing these strategies, organizations can expect improved employee morale, reduced grievances, and enhanced productivity.
Who This Is For and When to Use
• Supervisors and team leaders aiming to enhance their leadership capabilities
• HR professionals focusing on employee relations and conflict resolution
• Managers seeking to improve team dynamics and productivity
• Trainers responsible for developing supervisory skills within organizations
Best-fit moments to use this deck:
• During onboarding sessions for new supervisors
• As part of ongoing professional development programs
• When addressing specific employee relations challenges
• In workshops focused on enhancing team collaboration and morale
Learning Objectives
• Understand the importance and benefits of Job Relations
• Explain how to improve Job Relations based on the 4-step method
• Define the foundations for good relations
• Learn how to gather feelings and opinions effectively
• Identify common supervisory challenges and solutions
• Develop skills to prevent and resolve conflicts
Table of Contents
• Introduction to TWI (page 1)
• Introduction to Job Relations (page 2)
• Job Relations Overview (page 3)
• The 4 Steps of Job Relations (page 4)
• Foundations for Good Relations (page 5)
Primary Topics Covered
• Introduction to TWI - Overview of the Training Within Industry program and its historical significance in improving workplace efficiency.
• Job Relations Overview - Exploration of the everyday relationships between supervisors and employees, emphasizing the impact on results.
• The 4 Steps of Job Relations - A structured approach for supervisors to handle employee relations effectively: Get the Facts, Weigh and Decide, Take Action, and Check Results.
• Foundations for Good Relations - Key principles for supervisors to build positive relationships with employees, including communication and recognition.
• Common Supervisory Challenges - Identification of typical problems supervisors face and strategies to address them.
• Benefits of Effective Job Relations - Positive outcomes from implementing Job Relations training, such as improved morale and productivity.
Deliverables, Templates, and Tools
• Job Relations training materials for supervisors
• Templates for gathering employee feedback
• Guidelines for conducting effective one-on-one meetings
• Case studies illustrating successful Job Relations applications
• Checklists for the 4-step method implementation
Slide Highlights
• Overview of the TWI program and its historical context
• The 4-step method visually represented for clarity
• Case study examples illustrating effective Job Relations
• Charts outlining supervisory responsibilities and the importance of good relations
• Key principles for building strong employee relationships
Potential Workshop Agenda
Introduction to TWI (30 minutes)
• Overview of TWI and its relevance
• Discussion on the importance of Job Relations
Job Relations Techniques (60 minutes)
• Introduction to the 4-step method
• Group exercises on applying the method to real-life scenarios
Foundations for Good Relations (30 minutes)
• Discussion on the principles of good supervision
• Role-playing exercises to practice communication skills
Customization Guidance
• Tailor the presentation to include specific organizational examples and case studies
• Adjust the language and terminology to align with company culture
• Incorporate local policies and procedures relevant to employee relations
• Modify the workshop agenda to fit the time constraints and specific needs of the audience
Secondary Topics Covered
• The role of supervisors in fostering teamwork
• Techniques for effective communication in the workplace
• Strategies for recognizing and rewarding employee contributions
• Methods for handling difficult conversations with employees
• Approaches to prevent conflicts before they arise
FAQ
What is the TWI Program?
The TWI Program is a leadership development initiative designed to enhance supervisory skills in training, improving methods, and managing job relations effectively.
How does the 4-step method work?
The 4-step method involves getting the facts, weighing and deciding on actions, taking action, and checking results to ensure effective problem resolution.
Who can benefit from Job Relations training?
Supervisors, team leaders, HR professionals, and anyone involved in managing employee relations can benefit from this training.
What are the expected outcomes of implementing Job Relations strategies?
Organizations can expect improved employee morale, reduced grievances, enhanced productivity, and a more positive workplace culture.
Can the materials be customized for our organization?
Yes, the presentation materials can be tailored to fit specific organizational needs and contexts.
How can we measure the effectiveness of Job Relations training?
Effectiveness can be measured through employee feedback, reduced grievances, improved team dynamics, and increased productivity metrics.
What challenges do supervisors typically face?
Common challenges include managing diverse personalities, handling conflicts, and ensuring effective communication among team members.
How often should Job Relations training be conducted?
Regular training sessions are recommended, especially during onboarding and as part of ongoing professional development initiatives.
Glossary
• TWI - Training Within Industry, a program designed to improve supervisory skills.
• Job Relations - The everyday interactions and relationships between supervisors and employees.
• 4-Step Method - A structured approach for resolving employee issues: Get the Facts, Weigh and Decide, Take Action, Check Results.
• Supervisory Responsibility - The duties and obligations of a supervisor to manage their team effectively.
• Employee Morale - The overall attitude and satisfaction of employees within the workplace.
• Conflict Resolution - The process of resolving disputes and disagreements between employees.
• Feedback - Information provided by employees regarding their experiences and perceptions in the workplace.
• Recognition - Acknowledgment of employee contributions and achievements.
• Team Dynamics - The behavioral relationships and interactions within a team.
• Communication Skills - The ability to convey information effectively and efficiently.
• Workplace Culture - The shared values, beliefs, and behaviors within an organization.
• Grievances - Formal complaints raised by employees regarding workplace issues.
Source: Best Practices in Employee Training, Training within Industry PowerPoint Slides: TWI Program: Job Relations (JR) Training PowerPoint (PPTX) Presentation Slide Deck, Operational Excellence Consulting
ABOUT THE AUTHOR
Operational Excellence Consulting, founded in 2009 by Allan Ung, draws from extensive experience at Microsoft, IBM, and Underwriters Laboratories (UL). We specialize in strategy deployment, customer experience design, and operational excellence, applying Design Thinking, Lean, and Systems Thinking to maximize customer value and minimize waste.
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